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Terms And Conditions

These terms and conditions (the “Terms and Conditions”) govern the use of https://hiddenvalleyweightloss.com (the “Site”). This Site is owned and operated by Hidden Valley Weight Loss, LLC. This Site is a telehealth and communication website.
 

Intellectual Property
All content published and made available on our Site is the property of Shed Rx, LLC and the Site’s creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.
 

Age Restrictions
The minimum age to use our Site is 18 years old. By using this Site, users agree that they are over 18 years old. We do not assume any legal responsibility for false statements about age.
 

SECTION 7 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
 

QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer.
 

Acceptable Use
As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to:

  • Harass or mistreat other users of our Site;

  • Violate the rights of other users of our Site;

  • Violate the intellectual property rights or the Site owners or any third party to the Site;

  • Hack into the account of another user of the Site;

  • Act in any way that could be considered fraudulent; or

  • Post any material that may be deemed inappropriate or offensive

    If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit suspend or terminate your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.

Accounts

When you create an account on our Site, you agree to the following:

  1. You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and

  2. All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.

We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.


Sale of Services
These Terms and Conditions govern the sale of services available on our Site.

  • Telehealth Services
    Weight Loss Solutions

  • The services will be paid for in full when the services are ordered.

These Terms and Conditions apply to all the services that are displayed on our Site at the time you access it. All information, descriptions, or images that we provide about our services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images and we cannot guarantee the accuracy of all services we provide. You agree to purchase services from our Site at your own risk.

We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.
 

Subscriptions
Your subscription automatically renews and you will be automatically billed until we receive notification that you want to cancel the subscription. All subscriptions have a minimum two month requirement before being eligible for cancellation.
 

Payments
We accept the following payment methods on our Site:

  • Credit Card

When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.
If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.
 

Refunds

Refunds for Services

We do not provide refunds for any services sold on our Site.
 

Pharmacy Fulfillment

Hidden Valley Weight Loss products are fulfilled by Pharmacies across the country please reach out to our team with specific questions on pharmacies and we can provide you with specific contact information.

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Consumer Protection Law

Where any consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.
 

Limitation of Liability

Hidden Valley Weight Loss, LLC and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.

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Indemnity

Except where prohibited by law, by using this Site you indemnify and hold harmless Hidden Valley Weight Loss, LLC and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.
 

Applicable Law

These Terms and Conditions are governed by the laws of the State of Utah.
 

Severability

If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under any applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.
 

Changes

These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.
 

No Paid Trials

Hidden Valley Weight Loss does not globally market or promote campaigns where we offer to pay someone for using our products unless you are contacted directly by the Hidden Valley Weight Loss marketing team.
 

Referral Agreement Terms:

  • By participating in the Hidden Valley Weight Loss, LLC (“HVWL”) Referral Program (the “Program”), you acknowledge and agree to the following terms and conditions (the “Terms”):

  • Your referral code (the “Code”) assigned to you by HVWL is your unique Code tied directly to you individually and to your HVWL account.

  • Your Code is not transferrable or assignable to any other person.

  • When a new client uses your Code to create a HVWL account and pays for their first prescription medication, you will be entitled to a statement credit (the “Credit”) on your HVWL account balance in the amount and for the duration indicated on the HVWL Program website at the time the Credit is awarded to you.

  • The amount and duration of your Credit may change from time to time, which change will be communicated to you on the HVWL Program website.

  • Your Credit is only applicable to your own HVWL account balance owing; your Credit has no cash equivalent and may not be redeemed for cash, products, or other services.

    • As an illustration, if you have a prescription subscription which costs $500 per month and you refer two new HVWL clients and earn a one-time $50 credit, your Credit for that month will reduce your balance by $100, leaving you with a $400 balance for the month.

  • In the event that your HVWL account is terminated for any reason, any unredeemed Credits pending in your HVWL account will be deemed null and void and your Code will be terminated.

  • By participating in the Program, you acknowledge and represent that you have reviewed and agreed to these Terms and that you will, at all times, strictly abide by the Terms. Your failure to abide by the Terms in any way is grounds to remove you from the Program, cancel your Code, deem any unredeemed Credits null and void, and otherwise terminate your HVWL account.

  • Credits will be applied 45 days after the referee becomes an active subscriber.

  • HVWL reserves all rights in and to the Program.

  • These Terms do not replace, restrict, or otherwise modify the other agreements by and between you and HVWL unless expressly stated in these Terms.
     

Contact Details

Please contact us if you have any questions or concerns. Our contact details are as follows:

support@hiddenvalleyweightloss.com

Effective Date: 10th Day of June, 2024

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